In accordance with The Health Insurance Portability and Accountability Act (HIPAA) of 1996, St. James House is obligated to protect the privacy of resident’s health information. We respect the privacy of our resident’s confidentiality. Team members may not use or disclose resident information unless required by law or unless otherwise authorized to do so. It is not appropriate for team members to share any information regarding residents with anyone, unless it is a team member who has a legitimate work-related reason to know. Requests for information from newspapers and other public news organizations should be referred to the office of the Administrator.